I find myself asking,” when will my hotel call me back? and "Do I need to change my industry?” I know I am not alone in asking these questions, so I am sharing with you how I am going about with possible answers.

From day one of being furloughed and filing for unemployment, I am required to look for work and submit my resume to 3 different employers in order for me to certify for EDD every two weeks. It's been a wake-up call for me because I haven't updated my resume nor my LinkedIn profile in years

Make sure your Linkedin is updated annually. It adds credibility to your role as a professional, and every update generates a message to your contacts, reminding them that you are still working, and growing in your profession. Your Linkedin profile is your professional brand and dynamic resume which will ultimately replace today’s standard and static printed document.

The goal of the resume is not to secure the job, but to invite an interview. The dawn of AI resume scrubbing now mandates using the right words, assuring proper format, and writing cover letters that impress. I’ve attended several free webinars that help me improve this type of communication to improve the chances of receiving a response to resumes sent via Linkedin, Indeed, Reddit, Facebook Hospitality, a government website, or industry-specific job sites.

In order to pass the initial screening call from a recruiter, be sure to do your homework on the company and job position beforehand. Once you secure an interview date, which will be virtual, plan to dress up, and prepare for a normal face to face meeting. Prepare your tech before the call (ensure the app is uploaded, make sure your internet is working). If the internet fails, have a back-up telephone number to reconnect with your interviewer.

During the interview, be flexible: be prepared for the job offered to be somewhat different from what was published on the website. Nothing is set in stone. Don’t end up with “This is not what I applied for”. When is the right time to ask questions about salary? Best to do so when the interviewer asks you about your compensation expectations. However, if you suspect that the job is a commission only, ask that question up-front. If commission only is not in your comfort zone, be honest early. Otherwise, sell yourself first and discuss money later.

Finally, remember that looking for a new job after many years with the same company or industry, is like learning how to date again, after a divorce. Be patient, be strong, and above all, put yourself first. They deserve you as much as you deserve them.

Jeanette Tevis is the Sponsorship Director on the Board of SVBTA and a committee contributor of SVBTACares.org

Jeanette is a Sr. Area Manager, Business Travel Sales, Hiltons of California (furloughed) and recently achieved a certification from the Goldspring Master Class: Airline Program Management

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Updated: Oct 17, 2020

The following is a blog post that I wrote in 2009 during the last recession. Now that history has repeated itself, I think it’s worth reposting:

With the national rate of unemployment hovering around 10%, it is statistically possible that one of ten people reading this is currently unemployed, underemployed, or self employed. If you're one of the nine other fortunate readers, this is for you too.

Having experienced a statistical reduction in force (RIF) more than once, I always found it curiously sobering that losing one's job often equated to losing corporate friends related to that job. Sure, there were always the expected assurances that “we'll stay in touch,” as steps echoed down the hallway for the last time; but those “how are you?” calls quickly faded as the RIF survivors turned their attention to shouldering the extra work created by the recently departed, and the departed became busy looking for the next job. Much like a death in the family, once the funeral is over, and the last respects paid, people get on with their lives.

“Listening is an act of love,” is a title credited to the non-profit StoryCorp organization www.storycorp.org. I borrow the title here to make the point that everyone, particularly those in career transition, can benefit from the gift of listening that only corporate friends can give. If you are working full time, and you can reach out to former co-workers to lend a listening ear, please do so.

To paraphrase my wife, “you don't have to fix anything, just listen.” The gift of listening costs as little as a phone call and takes as little as fifteen minutes. Little things, like listening, can make a big difference – that's how love works.

The good news today, compared to 11 years ago, is that that collaboration technology from Linkedin to Zoom, has made it easier for former colleagues to stay in touch and support each other. Based on the current WFH culture, we are more comfortable conversing with each other visibly as well as audibly via web-based meetings. Also, I am heartened to see more and more of the following messages on Linkedin, as we support each other through this difficult period: “If you've recently been laid off or furloughed and we've worked together in the past, don't hesitate to get in touch and let me know how I can help.”

I ask that members take the above quote one step further. In addition to your willingness to accept calls, be willing to proactively reach out. It’s how SVBTA Cares.


Al Gilbert

Al Gilbert is the Chief Listening Officer at Advisory Options

Business and personal choices can benefit from a second opinion, another set of eyes, or feedback from a different messenger. As Advisory Options’ Chief Listening Officer, I start with empathetic listening coupled with helping participants see issues and choices from a different perspective. Services include goal setting, resume writing, communication editing, business plan feedback, and presentation coaching. To learn more, call 415-516-0359 for a complimentary half-hour assessment to get started.

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